IGI Aviation CSA Recruitment and Interview Questions

IGI Aviation CSA recruitment drive for 1095 Customer Service Agent positions across various airport departments. It provides information on the selection process, exam pattern, interview questions, previous year papers, etc.

Some key details are:

  • Recruiter: IGI Aviation Services
  • Posts: Customer Service Agents (1095 vacancies)
  • Exam pattern: 100 objective questions from 4 sections (General Awareness, Aviation Knowledge, English Knowledge, Aptitude & Reasoning)
  • Time duration: 90 minutes
  • Key interview questions for freshers on strengths, weaknesses, knowledge about the company, salary expectations etc.

Important Details:

Recruiter IGI Aviation Services
Posts Customer Service Agents, 1095 Vacancies
Selection Process Written Test + Interview

Exam Pattern

The written exam comprises of 100 multiple choice questions divided into 4 sections:

Section No. of Questions Marks
General Awareness 25 25
Aviation Knowledge 25 25
English Knowledge 25 25
Aptitude & Reasoning 25 25

The total duration of the exam is 90 minutes. Candidates are scored out of 200 marks in the written test.

Interview Questions

Some common entry-level interview questions listed in the passage include:

Category Sample Questions
Self-introduction Tell me about yourself
Company Knowledge What do you know about the company?
Strengths/Weaknesses What are your weaknesses?
Motivation/Skills Why should we hire you?

Questions test the candidates' grasp over the job role and alignnment with company values.


The passage provides links to download previous year papers, exam pattern, syllabus pdfs for the IGI Aviation CSA exam.

Resource Details
Previous year papers CSA old model question papers
Exam syllabus Exam pattern and scheme
Study material CSA interview questions and answers pdf

These resources help guide the test preparation process for aspiring candidates.

merit list and results

Updates on final merit list and selection results will be released on the official website - www.igiaviationdelhi.com

Details Availability
Merit list Official website
Exam results Online portal
Cut off marks Published later

Candidates should monitor the portal for recruitment updates after the selection process.


The passage provides in-depth information about the CSA positions available with IGI Aviation Services. It discusses the written exam format, interview question samples that help candidates prepare for the recruitment drive. Details regarding result declaration are also highlighted.


Q1: How many vacancies are available for CSA posts?

A1: There are 1095 vacancies for Customer Service Agent posts advertised by IGI Aviation Services.

Q2: Where will the merit list be published?

A2: The final merit list will be published on the official portal - www.igiaviationdelhi.com

Q3: What is the exam duration?

A3: The total written test duration is 1.5 hours or 90 minutes.

Q4: How many interview questions are given?

A4: Around 15 sample entry-level interview questions across different aspects are provided.

Q5: What is the selection process?

A5: Selection will be based on written exam performance + interview.

Q6: Which sections are covered in the exam?

A6: The written exam tests General Awareness, Aviation Knowledge, English Knowledge and Aptitude & Reasoning.


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