WB e-District Portal: The West Bengal government launched the WB e-District portal to provide various online citizen

WB e-District Portal: The West Bengal government launched the WB e-District portal to provide various online citizen services like certificates, licenses, permits etc. It aims to offer citizens a smooth, transparent and efficient service delivery system.

Key Features

The e-District project enables access to state services through an online portal or physical centers. Citizens can apply, track applications and receive certificates/licenses without visiting offices.

The WB e-District portal offers licenses, permits, certificates and other services focused on citizen needs. It aims to provide efficient and hassle-free services to residents of West Bengal.

Popular Services

Some popular services on the portal include:

  • Domicile certificate
  • Income certificate
  • Caste certificate
  • Birth/death certificate

How to Apply for Services

Here are the key steps to apply:

  1. Register on the portal by creating login credentials
  2. Select required service and fill application form
  3. Upload documents and submit application
  4. Track status and download certificate once approved

Required Documents

To apply, users need to submit supporting documents like identity proof, address proof, birth certificate, etc. The documents required depend on the type of service.


Q1: How to login on the portal?

A1: Visit the website and click on login. Enter username and password to login.

Q2: Where are the e-District centers located?

A2: They are available across West Bengal. To locate nearby centers, visit the official website.

Q3: What is the contact email ID for queries?

A3: The helpline email ID is [email protected]. You can email your queries here.

Q4: How to reset my login password?

A4: Click on 'Forgot Password' link on login page and follow instructions.

Q5: How can I check application status?

A5: Login and track the status under the 'Application Status' section.

Q6: What are the timings of citizen service centers?

A6: Open from 10 AM to 5 PM, Monday to Saturday.


The WB e-District portal makes key services accessible online to citizens. It enables efficiency, transparency and convenience in availing state services.

Service Key Steps
Domicile Certificate 1. Register on portal 2. Fill form 3. Upload documents 4. Track status
Income Certificate 1. Create login 2. Select service 3. Submit form and documents 4. Check status


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